CDA Launches New Website to Improve Service Delivery

CDA Launches New Website to Improve Service Delivery

ISLAMABAD, Jan 27: The Capital Development Authority (CDA) has launched a new website offering digital services to residents, supported by a ‘Tree Management System’, to improve service delivery.

The system will for the first time digitize all tree and plantation data using satellite imagery and ground teams. This will help identify barren areas for targeted plantation drives and prevent unauthorized construction and encroachment.

The new website brings relief for overseas Pakistanis through an online property verification system enabling remote access from anywhere. Additionally, all CDA services will be available online, saving citizens’ time previously spent visiting CDA offices.

Digitalization of tendering has also improved transparency, innovation and efficiency. Residents can now pay dues like property tax and water bills from home. The website offers updated debt information spanning 20 years.

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Relevant information is now a click away through online access to all CDA laws, regulations, forms and documents. A feedback mechanism has been added to receive public input for improving institutional performance.

Experts have lauded CDA’s move towards e-governance and digitization to facilitate citizens. The user-friendly website and online services will significantly enhance public access and experience.